Privacy policy

Controller: Sapluna Systems Oy, business ID 3495688-7, Kauppakatu 39, 40100 Jyväskylä, Finland.

Contact for privacy questions: sales@sapluna.com.

Depending on how you interact with the site, we may process:

We process personal data to respond to enquiries and demo requests, handle package requests, send newsletters you subscribed to, protect forms against spam and abuse, operate and improve the website, and meet legal obligations.

Where GDPR requires a legal basis, we typically rely on steps prior to a contract or our legitimate interests in operating a business website, and on consent where required (for example newsletter signup and non-essential cookies).

We use service providers to operate the website. These may include email delivery (for example Amazon SES), newsletter tooling (for example Mailchimp), cookie consent (Cookiebot / Usercentrics), analytics (Google Analytics 4 when consented) and Google reCAPTCHA for form protection.

Providers process data on our instructions and only as needed to deliver their service. Some providers may process data outside the EEA; where that happens, we use appropriate safeguards required by applicable law.

We keep enquiry and booking related messages only as long as needed to handle the request and follow up, unless a longer period is required for legal or accounting reasons.

Newsletter data is kept until you unsubscribe or we close the list. Cookie lifetimes are described in the Cookiebot declaration on this site.

Under GDPR you may have the right to access, rectify, erase or restrict processing of your personal data, to object to certain processing, and to data portability where applicable. Where processing is based on consent, you may withdraw consent at any time without affecting earlier lawful processing.

You may also lodge a complaint with a supervisory authority. In Finland this is the Office of the Data Protection Ombudsman (tietosuoja.fi).

We use Cookiebot by Usercentrics to manage cookie consent on this website. Necessary cookies keep the site working. If you allow statistics cookies, we may use Google Analytics 4 to understand how the site is used.

Details of cookies in use are listed in the Cookiebot declaration on this site. You can change your cookie choices at any time through the Cookiebot settings.